Policies.
Client Agreement (Disclaimer)
This work does not diagnose, treat, or pathologise. It doesn’t offer strategies to fix what’s broken, because I don’t view you as broken.
What we do here is perceptual recalibration: identifying where your current reality is being generated from unconscious structures, and shifting those structures through clarity, not coping.
By entering this container, you agree to show up honestly, to meet yourself with responsibility and curiosity, and to move with me in truth, not performance. This work doesn’t require belief. It requires a willingness to see. All that’s needed is your presence and your readiness to release what no longer serves the architecture of your life.
Refund Policy for Digital Products
At The Divine Luminaries, we are committed to providing high-quality digital products that deliver deep value and transformation. Due to the nature of digital content, all sales of Collapse Theory: A Core Framework and other digital products are final and non-refundable once access has been granted.
No Refunds on Digital Products
Since digital products cannot be “returned” in the same way as physical goods, we do not offer refunds, cancellations, or exchanges after purchase. By completing your purchase, you acknowledge that you are receiving immediate access to proprietary content that cannot be revoked or resold.
Exceptional Circumstances
While all sales are final, we are committed to customer satisfaction. Refund requests will only be considered in the following rare cases:
Duplicate purchase (accidental double charge) – You may request a refund for the duplicate transaction.
Technical access issues – If you experience technical difficulties accessing your purchase and our support team is unable to resolve the issue, we may provide a refund at our discretion.
Chargebacks & Unauthorised Transactions
If a chargeback or dispute is filed against a legitimate purchase, access to all digital content may be revoked. To avoid issues, please contact our support team first if you have any concerns about your order.
Contact for Support
If you encounter any problems accessing your product, please reach out to contact@thedivineluminaries.com with your order details, and we will do our best to assist you.
By purchasing from thedivineluminaries.com, you agree to this refund policy. Please review all product details carefully before completing your order.